Operations Administrator

About the John Smith Trust

The John Smith Trust supports the development of sustainable, fair and inclusive societies in Eastern Europe, the South Caucasus and Central Asia (the EESCCA regions). We do this by inspiring and nurturing a collaborative community of leaders and change-makers who want to make a positive contribution to society.

We run regular fellowship programmes for exceptional individuals aged 25-35 from 12 countries across the EERSCCA regions who are working in the field of climate and sustainability, governance and justice, or equality, diversity and inclusion. Our 6-month hybrid programmes consist of online discussions and workshops followed by a residential programme in the UK. They are built around three pillars – unique insight into UK institutions, personalised professional meetings and leadership skills development – which together offer both a broad picture and an individual focus.

Once participants have completed their hybrid programme, they become members of our supportive and collaborative community of leaders and change-makers. We support our Fellows’ network further by running online and in-person events, which enable Fellows to continue connecting, sharing and collaborating with each other and with counterparts in the UK.

About the role

The John Smith Trust is looking for an experienced, energetic and committed all-round administrator to facilitate the smooth running of the organisation by providing consistent, proactive, high-quality administrative support with a high level of attention to detail across all stages of the programme cycle from selection, development, implementation and reporting on different programmes running at the same time.

The Operations Administrator will primarily be responsible for developing and maintaining organisational administrative processes required for the various stages of the programme cycle, including handling organisational email communications, scheduling meetings and interviews, booking travel, supporting the processing invoices/payments, maintaining a database of contacts and organisational files and managing organisational subscriptions. They will also take notes during important meetings and liaise with board members and other stakeholders. Although they will work closely with our small team of staff and contractors, as we all work remotely, the Operations Administrator will need to have a proactive approach and take responsibility for delivering their tasks independently.

Essential Criteria

  • Outstanding organisational skills
  • Excellent written and spoken communication skills
  • At least five years’ experience in administration, organising and planning roles
  • High competency with Microsoft Office Suite software (especially Excel, Word)
  • Experience with basic financial administration
  • Competency with Client Relationship Management (CRM) software
  • Experience with booking international travel
  • Desirable: interest in international affairs/diplomacy/social justice/climate issues

Salary: £25,000 – £30,000 FTE per year depending on experience

Location: Remote working

Hours: Part-time (minimum 24 hours per week preferably over 4-5 days)

Benefits: Six weeks’ paid holiday per year, generous pension and flexible working.

You need to have right to work in the UK before applying for this job.

To apply, please send a covering letter and one-page CV to admin@johnsmithtrust.org  by midnight on Sunday 26th May.